Award-winning Debt Collection Agency
DCBL’s unique brand awareness and compliant consumer & commercial debt collection services consistently achieve 25% higher collection rates than competitors. Call 0161 639 0580 today.
As exclusively featured
on the popular TV show
As exclusively featured
on the popular TV show
Get a free quote for debt recovery
DCBL are Authorised & Regulated by the Financial Conduct Authority
Efficient & Effective
Fast, Effective Collection
Industry-leading Recovery Rates
Industry-leading Recovery Rates
Protecting Your Brand Reputation
Protecting Your Brand Reputation
Nationwide Coverage
Nationwide Coverage
Free Quote
DCBL are Authorised & Regulated by the Financial Conduct Authority
What Our Clients Think
We pride ourselves on delivering the highest standard of service to our clients. We build lasting relationships, with many returning to use our services again and again.
DCBL Direct Collection Bailiffs Ltd
I Have been working with Tim from DCBL on a very tricky case and from start to finish he has been excellent, liaising with me when ever needed and assisting in getting a great end result with a very difficult person would highly recommend !
Excellent fast, efficient service from start to finish. Made online enquiry and received a call back the same day from a very friendly and professional man called Tony. Very thorough with the information collected from us with payment being collected from debtor within days. Received a follow-up call from Tim with the good news that the debt had been cleared. Expecting payment in due course. From our experience alone I cannot fault the service received. Will definitely recommend to anyone to use them. FRIENDLY, PROFESSIONAL, EFFICIENT. 10/10
Exceptional! Courteous and professional throughout. From the initial contact onwards I found all your staff to be polite and sympathetic. Having been very badly treated by a 'dodgy' car dealer we had thought that we had lost a big portion of our life savings. But your tremendous service enabled us to recover what we thought lost! Both my wife and I thank you all for the wonderful work you do.
Excellent service from start to finish. We had an outstanding debt and the debtor was completely ignoring us for months. I phoned DCBL and within a few weeks our full outstanding debt had been collected. Tony and Jack at DCBL were brilliant - the communication and customer service from start to finish were top notch. I would have no hesitation in recommending them.
Great service and consistently great results from Direction Collection Bailiffs. They’re professional, reliable and always helpful. A special shout out to Tim, who always goes above and beyond to accommodate us and make the process as straightforward as possible. His communication and willingness to help are always appreciated.
It was great. We had a customer who didn't pay us, we obtained a CCJ but still no payment so passed to DCBL who handled the rest of it.
Very professional, quick and efficient.
Thorough. And brought results. Settling a case that had gone on for years. Handed the case over to them- and they… got on with it!
just used this service for a 2nd time, and again it has been faultless from the 1st phone call. i was constantly kept upto date what was happening via email or by phone, as well as guided discussions to get the best outcome for both parties. the team got everything sorted for me within 3 weeks and for that i can’t thank them enough.
From start to finish the professionalism with this firm was second to none, always keeping me informed, would recommend them 100%
Phoned DCBL to see if it was possible to re coup some money owed to us and Tony was so cool and professional! He explained everything properly and how it works and always kept in touch whenever we had a question. Without a doubt, We would use them again. 5 stars from us. Thank you for a wonderful and smooth transaction.
Fantastic service start to finish. Communication from the start was detailed. Jack kept us informed throughout and the debt was collected in full and quick. Will definitely be turning to DCBL for any future overdue debts.
Communications were very clear, They did what they said they would do, everything went according to plan. Thank you. MG
Fast and efficient service
I dealt with several members of the DCBL team — Michael, Ellie, Hannah, Jamie, Paula, and Mia — and every single one of them showed professionalism, clarity, and genuine care throughout the entire process.Whenever I had to call, they were always there. There was never any chasing or uncertainty; every colleague I spoke to took ownership and made sure I had the information I needed.Their communication was consistent, their approach was calm and confident, and the whole team worked together seamlessly. They turned a stressful situation into something structured and manageable.Based on my experience with all six colleagues, I would confidently recommend DCBL. Their teamwork and reliability truly stood out.
Our enviable awards & accreditations
The debt collection process is not a generic service; we assess each case and tailor the best solution to your needs.
DCBL’s debt collection services are exclusively showcased on the Channel 5 and Netflix TV programme “Can’t Pay? We’ll Take It Away!”, which gives unprecedented transparency into how we work when dealing with your debts and, more importantly, our levels of client satisfaction.
Unlike many UK debt collection agencies, we don’t just make a phone call and send a letter; decades of collective experience in personal debts and commercial debt recovery has shown us that person-to-person contact improves communication and collection success rates. This is why DCBL has the highest rate of recovery in the industry when dealing with your debts.
Our Seamless One Solution Process
Due to our unique group structure, we are able to provide a full, seamless debt recovery journey from first reminder letter to agent enforcement.
Debt Collection
Upon instruction, our specialist teams initiate the recovery process. We will work with you to tailor our approach to best ensure the swift and successful collection of your unpaid debts, often mitigating the need for litigation.
Expert Litigation
If a debtor remains non-compliant, the solicitors at our sister company, DCB Legal, take over seamlessly. They manage the entire litigation process on your behalf to obtain a County Court Judgment (CCJ), ensuring a smooth transition from collection to legal action.
High Court Enforcement
Once a judgment is secured, we escalate the case to the High Court for rapid enforcement. Our nationwide team of High Court Enforcement Officers has the power to attend premises, take control of goods, and secure the money you are owed.
Our approach
Financially efficient
DCBL do not waste your time, or your money; unlike many of our competitors, we’ll tell you if we think your debt is irrecoverable.
Real-time reporting
Up-to-date electronic systems, provide real-time information. DCBL will update you throughout the process, offering advice and support.
Extensive client portfolio
DCBL has a portfolio of satisfied clients, ranging from blue-chip companies, SMEs and sole traders, to private individuals.
Committed to excellence
We maintain high standards, exceeding guidelines set by our accreditations from the FCA, CSA, CAI, ISO 27001, 14001, and 9001.
Your Trusted Debt Recovery Partner
For over 25 years, DCBL has been recovering debts for individuals and businesses who are not paid on time.
Our solution prides itself on providing a seamless and effective debt recovery process from the initial recovery letter and debtor tracing to agent enforcement, meaning any impact on you and your business is kept to an absolute minimum.
DCBL are authorised and regulated by the Financial Conduct Authority and registered with the Information Commissioner’s Office (ICO). Call 0161 639 0580 for immediate assistance.
DCB Legal
Specialist Litigation Solicitors
Person-to-Person Collection
Person-to-Person Collection
Unrivalled Brand Awareness
Unrivalled Brand Awareness
Data-Driven Debt Collection
Data-Driven Debt Collection
Once we receive your instruction we will work with you to tailor our approach to best ensure the swift and successful collection of your unpaid debts. The end result: your money is recovered through an effective and ethical approach that will ensure your reputation and relationships are protected whilst not affecting your credit control.
Debt Recovery solutions that get results
Debt Recovery solutions that get results
As one of the UK’s leading Debt Collection Agencies, DCBL offers a range of services to ensure you recover what is rightfully yours.
We have been providing advice and assistance to clients unable to recover outstanding debts and unpaid invoices for over 20 years.
Whether you need help with late payments, enforcing a county court judgment (CCJ), business debt recovery, international debt recovery, or any other debt-related queries, call us free on 0161 639 0580.
- 98% Client Satisfaction
- Fully Accredited Agency
- Award Winning Service